i've been fretting..fretting away about how this discussion with this particular person i work with was going to go. it didn't help that i was totally frustrated with this person's quality of work in the morning. and just the day before i wanted to scream, shout, hurl stuff and pull out my hair! so i was afraid i'd get carried away with all my negativity and criticism.
but i'm glad i didn't say anything then. cos i managed to cool down, think objectively and not get carried away with my emotions, and think about how best to communicate what i needed to communicate without losing the message, by either going ballistic or even worse sugar-coating to make the person feel better while i try and dish out criticism!
i hate people who sugar-coat and then complain that their staff don't get it. what do you expect? they only taste the sugar, lor!
the conversation went well. it was honest. i didn't hold back, but i don't think i was unnecessarily mean. i think i also focused on this person's strengths, although we spoke a lot more about the areas for improvement, and i think i was encouraging too. (my hubby thinks i'm full of praise for myself always, but seriously, i think i didn't do too bad today!)
i found out later from another colleague, that she has it worse! she can't even be frank with her staff about her staff's work performance, cos her staff will go all black faced on her, and ignore her, or make life difficult. At least i feel i can give honest feedback. *phew*
I later read on someone's facebook post, a quote from 'Eat, Love and Pray'- you should choose your words just as you would choose what you wear (or something alongst those lines).
I was glad that i chose my words carefully today!
Labels: eveel at work